IT System Engineer

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CLdN is one of Europe’s leading multimodal logistics providers, composed of three vertically integrated business activities: CLdN RoRo operates more than 20 modern RoRo vessels offering more than 130 sailings per week. CLdN Cargo owns a fleet of 4500 trailers and 45ft containers and provides door-to-door logistics services, including European full-load transport, freight forwarding and freight management. CLdN Ports owns and operates RoRo ports in England, the Netherlands and Belgium. The roots of the CLdN Group date back to 1928. Headquartered in Luxembourg, the Group today employs close to 3,000 people.  

Due to our continuous expansion, CLdN IT Systems SA is looking for colleagues to reinforce the IT Support & Project Services team for our headquarter in Luxembourg (Grand Duchy of Luxembourg).

Your role

You will be in charge of controlling our Infrastructure hosted in 2 datacenters in Luxembourg as well as our 20 remote sites in Western Europe serving more than 1000 users. You will execute the following tasks:

 

Operations:

  • Incident support on urgent or large impact issues (Incident Management);

  • Investigate and determine incident root cause (Problem Management);

  • Liaise with vendors and other IT personnel for problem solving;

  • Provide to 1st and 2nd level best attention, mentoring and documentations;

  • At high level, manage and supervise all installed systems and infrastructure;

    • Operate a permanent and proactive healthcare control of your platform;

    • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.

  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks;

  • Ensure Data Security against internal and external attack.

 

Project & Change Management:

  • In cooperation with our Head of Infrastructure (CTO) and external consultants, review or propose design of Hardware / Software / Network configuration;

  • Realize proof of concept (POC) on various technologies;

  • Test for new versions and features on UAT and Pre-Production environment;

  • Manage projects, plan resources and forecast delivery;

  • Operate Change Management:

    • Schedule operations in cooperation with users / IT Team / Suppliers;

    • Verify actions plan conformity with our requirements and safe to our operations;

    • Program and assist third party onto their actions;

    • Report progress and milestone.

  • Execute/follow-up of the installation by ensuring a smooth running of all IT systems;

  • Based on management report, elaborate system functionality and ensure that IT facilities meet user needs;

  • Ensure that software licensing laws are respected. 

 

Skills 

We are looking for people with capacity to cover a multi-technology environment with high technicity in several of the following areas:

WINTEL

  • MS Windows Server including clustering / AD

  • MS Exchange Server

  • MS SQL Server

 

LINUX

  • Redhat 

 

CLOUD

  • Azure

  • Office 365

 

Virtualization 

  • Hyper-V

  • VMware

  • Citrix XENAPP, XENDESKTOP

  • MS Remote Desktop Services (RDS)

 

Tooling and Monitoring

  • Microsoft  System Center Suite :  SCOM – SCCM - SCVMM

  • Backup: COMMVAULT; HP StoreOnce; MSL Tape Library

  • HP IMC

  • Zabbix

 

MISCELLANEOUS EXPERIENCES

  • Load balancing, Proxy management, Mail relay 

  • Networking: router, Firewall, switches, WLAN

  • HP-UX and/or Linux RedHat 

  • HP Storage & Server infrastructure (HP 3PAR; HPSIM; HP ILO)

  • Data protection and monitoring: VARONIS

 

Your profile                                                                          

  • You are entrepreneurial and are able to perform to a high level of quality and responsibility at all times;

  • You like to work in an international environment;

  • You are fluent in English;

  • You are reliable, well organized, stress resistant during crisis situations;

  • You have a significant experience between 5 and 10 years in a similar function managing multiple datacenters and/or Wan/Lan-networks;

  • You hold a University degree in IT.

 

Offer

CLdN IT Systems SA offers a Permanent Contract in a dynamic and international environment. 

 

Contact

Are you interested in learning more about this position or do you want to apply?

Do not hesitate to send your CV with a cover letter to recruitment.lux@cldn.com with reference “IT System Engineer”.