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Logistic assistants UK (m/f) (shift work)

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CLdN RoRO is part of the CLdN Group, a solid and growing company. The CLdN RoRo network covers shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia. With 30+ ro‐ro ships, we provide our clients with sustainable, reliable and cost-effective transport solutions. With an international team of more than 3000 people, we focus on sustainable partnerships and provide tailor-made and innovative solutions in transport everywhere we g(r)o(w).

Are you looking for the next step in your career?

Due to our continuous expansion, CLdN ro-ro SA is looking at their headquarters in Luxembourg (Grand Duchy of Luxembourg) for LOGISTIC ASSISTANTS UK (m/f) (in shift work).

Within this function, you will be the link between the operations and our customers, ensuring a smooth and efficient running of the vessel and terminal operations whilst trying to satisfy as much as possible the customer requirements.

Your role

  • Deal with all aspects of customer service;
  • Process bookings and liaise with customers via phone and e-mail;
  • Keep close contact with the “stevedores” in our different terminals during vessel operations;
  • Liaise with Port Authorities and Customs;
  • Handle any problems that may occur and report to the management;
  • Follow up of complaints and resolving operational issues;
  • Manage various administrative tasks;

Your profile

  • You are fluent in English – any other European language is an asset;
  • Ideally, you have a first experience in the logistic/transport sector;
  • You have good IT skills, including Excel and Outlook;
  • You have strong communication skills;
  • You have excellent organisational skills, including ability to prioritise and manage own workload;
  • You are positive, motivated, a good team player;
  • You are a pro-active problem solver;
  • You are client oriented and stress resistant;
  • You are ready to work in shifts and occasionally during the weekend.

Our offer

CLdN offers a permanent contract for a multitasking position in a dynamic and international company.

Contact

If you are interested, please send your resume and letter of application to recruitmentlux@cldn.com with reference « Logistic assistant ».

 

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For seafarer jobs, please send your CV and cover letter to recruitment.mla@cldn.com.