Logistic Claims Administrator
CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea roll-on / roll-off (ro-ro) connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.
Due to our continuous expansion, we are looking for a Logistic Claims Administrator for our branch in Zeebrugge. You will be part of an enthusiastic and driven Claims Team which has location in Zeebrugge and Luxembourg combined.
Within this function, you will be responsible mainly for the administration of customer claims related to sea transport.
Registration and handling of claims;
Continuous follow up of claims and completion of recovery processes;
Managing internal and external correspondence, including letters, emails, memos, etc.;
Organising and maintaining processes for the claims department;
Managing various administrative tasks;
Fluent in English written and spoken; notions of the Dutch, Spanish or Portuguese language is a plus.
Ideally a first experience within a claims department with a basic legal background and knowledge of conventions related to sea carriage (e.g. Hague-Visby) is a plus;
Good IT skills, including Microsoft office 365;
Strong communication skills;
Organisational and analytical skills, including ability to prioritise and manage own workload;
Positive, motivated and the ability to work in an autonomous way yet being a team player;
Pro-active problem solver;
Client oriented, stress resistant and able to maintain a professional attitude at all times.
A permanent contract within a dynamic and international company;
A competitive salary with extra-legal benefits;
After a certain period of training, the ability to work from home up to 3 days a week;
You can freely determine your schedule within the set-out flexible working hours.
Are you interested in learning more about this position or do you want to apply?
Do not hesitate to send your CV with a cover letter to firstname.lastname@example.org with reference “Logistic Claims Administrator”