Logistic Claims Officer NL/UK

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CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.    

 

Due to our continuous expansion, we are looking for a Logistic Claims Officer for our branch in Zeebrugge ( Belgium). You will be part of an enthusiastic and driven Claims Team which has it location in Zeebrugge and Luxembourg combined. 

Within this challenging role, you will be responsible mainly for the administration of customer claims related to sea transport as well as terminal handling. 

 

Your role 

  • Registration and handling of claims; 

  • Continuous follow up of claims and completion of recovery processes; 

  • Managing internal and external correspondence, including letters, emails, memos, etc.; 

  • Organising and maintaining processes for the claims department; 

  • Managing various administrative tasks; 

  • … 

 

Your profile 

  • Fluent in English and Dutch, written and spoken; 

  • Notions of the Spanish or Portuguese language are a plus. 

  • Ideally a first experience within a claims department with a basic legal background and knowledge of conventions related to sea carriage (e.g. Hague-Visby) is a plus; 

  • Good IT skills, including Microsoft office 365; 

  • Strong communication skills; 

  • Organisational and analytical skills, including ability to prioritise and manage own workload; 

  • Positive, motivated and the ability to work in an autonomous way yet being a team player; 

  • Pro-active problem solver; 

  • Client oriented, stress resistant and able to maintain a professional attitude at all times. 

 

Our offer  

• A permanent contract within a dynamic and international company. 

• A competitive salary with extra-legal benefits. 

• After a 6 month period of training, the ability to work from home up to 2 days a week. 

• You can freely determine your schedule within the set-out flexible working hours. 

 

Contact 

Are you interested in learning more about this position or do you want to apply? 

Do not hesitate to send your CV with a cover letter to recruitment.be@cldn.com with reference “Logistic Claims Officer”