Revenue Assurance Analyst
Revenue Assurance Analyst
CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea roll-on / roll-off (ro-ro) connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.
Within this challenging role, you will be responsible and accountable for full revenue capture.
Liaise with Commercial teams and customers to ensure a full understanding of Commercial agreements, challenging and resolving any lack of clarity.
To ensure that contracts and terms & conditions are met in line with the company’s policies.
Maintain records of all invoicing agreements.
Ensure all revenue is captured, whether on the Company’s own invoicing systems or through pre-invoice requirements of a customer.
Identify and investigate anomalies in the outputs of billing processes.
In conjunction with the Invoicing Supervisor, be accountable for all invoicing being completed fully and correctly in order that revenue is reflected correctly by predefined deadlines.
Maintain familiarity with Customer systems to allow the updating of systems and correction of data where necessary to achieve correct revenue capture. Act as a focal point to support group companies in using such systems.
Prepare analysis reports for revenue purposes as required in line with monthly and other timescales.
Attend departmental and/or customer meetings as and when required.
Liaise with Accounts to ensure information flow between the two is accurate and timely.
Liaise with internal and external customers in relation to all sales invoicing and administration related queries.
Assist in reviewing the risks to billing of system changes and new charging proposals.
Experience in understanding/analysing contracts and terms & conditions, with a high attention to detail.
Experience in customer service & invoicing.
Ability to work on own initiative and meet deadlines.
Excellent communication and interpersonal skills.
A good working knowledge of IT systems.
A high degree of flexibility.