Booking Clerk - Purfleet

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Booking Clerk

 

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.   

 

Within this challenging role, you will process all on-line bookings that come through the on-line bookings system, C -Web and all e-mail communications.

 Your role

  • To ensure all allocations for customers are monitored on each route to ensure that the vessels do not get overbooked.

  • Carry out any administration tasks. 

  • Monitor units,– contacting the customer to enable customs clearance is carried out ready for shipment.

  • Booking and closing of cars, ensuring all customs processes are actioned. 

  • Liaise with Management, customers and third parties on daily basis 

  • Use of Destin8.

  • Answering and dealing with telephone calls.

  • Processing of Dangerous Goods Notes (DGN) and ensure place on relevant vessel folder on the system.

 

Your profile

 

  • Proven administration experience, including processing bookings

  • Strong customer service skills

  • Basic knowledge of Customs processes and the Destin8 system is desirable

  • Good IT knowledge including MS Office         

  • Excellent communication and organisation skills

  • Be able to work well under pressure and meet deadlines, with the ability to mut-task is essential.

  • Have a high degree of flexibility. 

  • The ability to work on their own initiative

  • Working a rotating 3 week pattern Mon- Friday 0800-1600/1000-1800, Tues- Sat 0700-1500.

 

Our offer 

  • Competitive Salary

  • Company Pension Scheme 

  • Life Assurance Cover 

 

Contact

Are you interested in learning more about this position or do you want to apply? 

Do not hesitate to send your CV with a cover letter to recruitment.pft@cldn.com with reference “Booking Clerk”.

The closing date for applications will be Monday 19th January, 2026