IT Application Specialist

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CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.   

 

Within this challenging role, you will…

…play a key part in maintaining and optimising our Center fleet management application to ensure smooth, efficient and reliable operations across our organisation.

 

 

Your role

  • Provide daily support to users of the Center application, solving technical and functional issues to ensure seamless operations

  • Troubleshoot and resolve application-related problems in close collaboration with internal teams and external partners

  • Deliver training sessions for new and existing users

  • Create and maintain documentation, including user guides and standard procedures

  • Analyse workflows and identify opportunities to optimise processes and improve user experience

  • Assist in testing, debugging and deploying new features and updates

  • Act as the primary liaison between end-users and the IT department, providing clear communication on changes, issues and updates

  • Coordinate with vendors and support partners for the escalation of complex issues

 

 

Your profile                                                                          

  • Bachelor’s degree in IT, Computer Science or equivalent experience

  • Experience in application support or a similar role is a strong advantage

  • Understanding of fleet management software

  •  Knowledge of database concepts and basic scripting is beneficial

  • Strong skills in Windows environments and Microsoft Office

  • Excellent analytical and problem-solving abilities

  • Strong communication skills, able to translate technical information into clear user-friendly language

  • Able to work independently as well as within a team

  • Proactive, structured, accurate and committed to continuous learning

  • Calm, polite and efficient during busy or stressful moments

  • Eligible to obtain the legally required positive safety advice for critical port functions

     

Our offer 

Compensation & Additional Benefits

  • Competitive gross monthly salary in line with your qualifications and experience

  • Meal vouchers

  • Eco vouchers

  • Sectoral bonus according to applicable sector regulations

  • A work-from-home allowance for each day worked remotely

     

Working Hours & Additional Leave

  • Full-time contract of 38 hours per week

  • 5 extra days off in addition to statutory vacation days

  • Hybrid working: max. 3 days per week after 6 months of service

  • Work hours with flexible start (7:30–9:30 AM) and finish (4:00–6:00 PM)

     

Insurance

  • Group insurance

  • Hospitalisation insurance with the option to add family members, with an additional contribution for each member included

     

Mobility

  • Company car with fuel card, temporary company car at start

  • After the initial period: option to order an electric car within our company car policy

     

Contact

Are you interested in learning more about this position or do you want to apply? 

Do not hesitate to send your CV to Recruitment.BE@cldn.com with reference “IT Application Specialist”