IT Application Support

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CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.   

 

Within this challenging role, you will

ensure that applications run smoothly, users feel guided and supported, and new releases are introduced in a structured and user-friendly way. You help translate technical issues into clear actions, and you contribute to improving the overall quality and stability of our internal systems.

 

 

Your role

  • Test and support new or updated IT applications and systems used across the CLdN Group.

  • Create clear and user-friendly end-user documentation.

  • Troubleshoot incidents, identify root causes, and propose solutions.

  • Log and document incidents, escalate when necessary, and follow up with the right internal teams.

  • Monitor daily functional control parameters and ensure application stability.

  • Follow up on changes introduced in new software releases.

 

Your profile                                                                          

  • Strong interest and affinity with automation from an end-user point of view.

  • Solid knowledge of Windows environments and Microsoft Office tools.

  • Very good command of Dutch and English, both spoken and written.

  • Curious mindset: eager to learn new systems, understand how they work and suggest improvements.

  • Strong communication skills, able to support end users and collaborate with developers and infrastructure teams.

  • Flexible, calm under pressure and a true team player.

  • Comfortable performing recurring administrative tasks (e.g., configuring security settings, onboarding users/companies).

  • Accurate, structured and reliable in your work.

  • Eligible for the legally required positive safety clearance for critical port functions.

     

Our offer 

       Compensation & Additional Benefits

  • Competitive gross monthly salary in line with your qualifications and experience

  • Meal vouchers

  • Eco vouchers

  • Sectoral bonus according to applicable sector regulations

  • A work-from-home allowance for each day worked remotely

     

    Working Hours & Additional Leave

  • Full-time contract of 38 hours per week

  • 5 extra days off in addition to statutory vacation days

  • Hybrid working: max. 3 days per week after 6 months of service

  • Work hours with flexible start (7:30–9:30 AM) and finish (4:00–6:00 PM)

     

    Insurance

  • Group insurance

  • Hospitalisation insurance with the option to add family members, with an additional contribution for each member included

 

 

Contact

Are you interested in learning more about this position or do you want to apply? 

Do not hesitate to send your CV to Recruitment.BE@cldn.com with reference “IT Application Support”.